Activating a travel eSIM takes two steps, and only the second one needs a signal. Do the first at home on Wi-Fi, and the second takes about a minute at the airport.
Before you fly: install on Wi-Fi
Scan the QR code from your order email, or use the install link, while you are on Wi-Fi at home. Installing does not start your plan. Your days only begin when the eSIM first connects to Vodafone Turkey, so there is nothing to lose by doing it early.
Our Turkey plans run on Vodafone Turkey and range from 1GB for 7 days at $2.50 up to 50GB for 30 days at $34.00.
On arrival: switch the line on
When you land in Istanbul, open Settings, go to the mobile data section and choose the travel eSIM as your data line. Turn data on for that line, and keep data roaming switched off on your home SIM so that only one line bills you for data.
Give it a minute, then check
Give the phone a minute or two after landing. The status bar should show the carrier name Vodafone and a 4G or 5G signal. If it says No Service, first check that the travel line is on as your data line and that airplane mode is off, then restart the phone once.
When it still will not connect
Three checks solve most cases: the travel line is on as your data line, the phone supports eSIM and is carrier-unlocked, and you are somewhere covered. Signal can be weak in remote areas and in some underground stations, as it is on any network. Restarting the phone and toggling airplane mode also helps. If none of that works, contact us with your order number. We cannot promise coverage at one specific spot, but we will help you work out the cause.
Quick answers
Does the plan start when I install it?
No. Installing only adds the eSIM to your phone. The validity period begins when it first connects to a network in Turkey.
Can I make calls with the travel eSIM?
Our Turkey plans are data-only. Your home number stays on your phone for calls and messages, so check your own carrier's international call rates before you travel.
What if I lose the QR code after I land?
Use the QR code or install link from your order email. If you cannot find it, contact us with your order number. Keep the confirmation saved offline before you leave home.
New to eSIM? Read the installation guide and check your phone on the compatibility page.